Delivery, done properly
Every order leaves our packing bench within two working days, wrapped by a person rather than a machine. Here is exactly what happens after you press the button.
Packed by hand
Tissue, ribbon and a handwritten gift note if you ask for one. No plastic filler, ever.
Bottles travel first class
Wine and spirits ship upright in padded bottle boxes, and cheese gets a wool lined ice pack in the warm months.
Chocolate has standards
Nothing melts on our watch. Chocolate never ships on a Friday and sits out heatwaves in cold storage.
Rates and times
UK orders over £75 ship free with Royal Mail Tracked 48.
| Where | Service | Price | Time |
|---|---|---|---|
| UK | Royal Mail Tracked 48 | £4.95 | 2 to 3 days |
| UK | DPD Next Day | £8.95 | 1 day |
| EU | DPD Classic Europe | €11.95 | 3 to 5 days |
| United States Your region | USPS Priority | $19.95 | 5 to 7 days |
| Australia | Australia Post Express | $29.95 | 7 to 10 days |
| New Zealand | NZ Post Courier | $32.95 | 7 to 10 days |
Returns
If something arrives less than perfect, tell us within 30 days and we will replace it or refund you, no drama. Perishables excluded for obvious reasons.